Vanessa Osborne Art
Privacy Policy
Last Updated 18/05/2026
This Privacy Policy explains how Vanessa Osborne, trading as Vanessa Osborne Art (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit https://vanessaosborneart.com (“Site”) or purchase products from us.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Site, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
Personal Information
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name
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email address
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phone number
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delivery and billing address
Order Information
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details of products purchased
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payment confirmation details (not full card details)
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order history
Device Information
When you use our Site, we may automatically collect:
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IP address
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browser type and device information
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pages viewed and interactions
Cookies
We use cookies to improve your browsing experience and understand how our Site is used. You can adjust your browser settings to disable cookies if you prefer.
2. How We Collect Information
We collect information when you:
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place an order
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contact us or make an enquiry
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subscribe to updates (if applicable)
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browse our Site
Some information (such as device data) is collected automatically through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
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process and fulfil orders
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arrange shipping and provide order updates
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respond to enquiries and provide customer support
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improve our website and services
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comply with legal obligations
We will only use your personal information for the purpose for which it was collected or for a closely related purpose.
4. Payments
Payments are processed securely through a third-party provider (Stripe).
We do not store or have access to your full credit card details. Payment information is handled in accordance with the provider’s own privacy and security policies.
For more information, please refer to Stripe’s Privacy Policy: https://stripe.com/privacy
5. Disclosure of Information
We may share your information with trusted third parties only where necessary, including:
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payment processors
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delivery and shipping providers
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website hosting and technical services (e.g. Wix, analytics providers)
We may also disclose information where required by law.
6. Website Analytics
We may use tools such as Google Analytics to understand how visitors use our Site and to improve user experience.
This data is generally aggregated and does not identify you personally. You can opt out of analytics by adjusting your browser settings or using available opt-out tools.
7. Marketing Communications
If you choose to receive updates from us, we may send occasional emails about new artwork, exhibitions, or news.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
8. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
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fulfil orders
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provide customer support
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meet legal and record-keeping obligations
10. Your Rights
You may request to:
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access the personal information we hold about you
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correct inaccurate information
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request deletion of your information (where appropriate)
To make a request, please contact us using the details below.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
13. Contact
If you have any questions or requests regarding your personal information, please contact:
14. Location
Vanessa Osborne Art is located in South Australia, Australia.